Cookie Policy

Effective Date: November 14, 2025

Last Updated: November 15, 2025

1. Introduction

This Cookie Policy explains how Rush OnDemand, Inc., a Florida corporation ("Rush OnDemand," "the Company" "we," "us," or "our") uses Cookies and similar technologies when you access or use our Platform, website, or mobile Application (collectively the "Services"). This Policy is part of our Privacy Policy, which explains how we collect, use, disclose, and protect your Personal Information. By continuing to use the Platform after being provided notice of this Cookie Policy and given the opportunity to manage your cookie preferences, you consent to our use of Cookies as described in this Policy, except where your prior opt-in consent is required by applicable law.

2. What Are Cookies and Similar Technologies

Cookies are small text files or pieces of data stored on your device (computer, smartphone, tablet, or other internet-enabled device) when you visit or use a website or mobile app. They allow the Platform to recognize your device, remember preferences, and improve functionality. In addition to Cookies, we may use similar technologies such as pixel tags, app SDKs, local storage, and unique device identifiers that help us operate and secure the Platform. These tools perform similar functions and are treated the same for privacy and compliance purposes.

3. Types of Cookies We Use

We use the following categories of Cookies and similar technologies:

Strictly Necessary Cookies

Always Active

Essential for login, authentication, load balancing, and security. Without them, the Platform cannot function properly.

Security Cookies

Always Active

Detect and prevent fraud, abuse, and unauthorized access.

Functional Cookies

Requires Opt-Out

Remember your settings and preferences, such as location, device, or language, and help personalize your experience. These Cookies do not track you across other sites or apps.

Performance and Analytics Cookies

Requires Consent

Collect data about how the Platform is used (which may be aggregated or anonymized) to improve performance, reliability, and security. These cookies may track metrics such as page views, session duration, error rates, and user interactions with Platform features.

Important: We do not use Cookies for cross-context behavioral advertising, retargeting, data brokerage purposes, or selling personal information as defined under applicable state privacy laws.

4. Third-Party Processors

We use trusted Third-Party Processors such as Firebase, Google Cloud, and Google Analytics to support core Platform functions like authentication, hosting, analytics, and notifications. These Processors act under written contracts limiting their use of data to the specific services we request, and they are bound by confidentiality and data-protection obligations consistent with applicable privacy laws and our Data Processing Agreement.

5. How We Use Cookies

Cookies and similar technologies help us to:

  • Authenticate and maintain secure sessions
  • Store user preferences (such as location, device, or notification settings)
  • Improve Platform reliability, load speed, and performance
  • Prevent fraud and unauthorized use
  • Measure Platform usage and engagement
  • Comply with applicable legal and regulatory requirements
  • Fulfill our contractual obligations to provide the services you have requested

We do not use Cookie data to train or improve AI Features or machine learning models, nor do we permit third parties to do so without your explicit consent.

6. Cookie Duration and Retention

We limit Cookie retention to what is necessary for their intended purpose. Most persistent Cookies expire automatically within 12 months unless you delete them sooner, and session Cookies expire when you close your browser or app. We may store a record of Cookie preferences for up to 12 months to honor your settings.

7. Children's Privacy

We do not knowingly use Cookies or similar technologies to collect or track information from individuals under 13 years old (or under 16 in California and other jurisdictions with higher age thresholds) without verifiable parental or guardian consent, where required by law. Our Platform is not directed to children, and we do not knowingly collect personal information from children. If you believe a child has been subject to Cookie-based tracking, please contact us at privacy@rushod.com, and we will take appropriate action.

8. Managing Cookies and Your Choices

You have several options to control or disable Cookies. Please note that disabling strictly necessary cookies may prevent you from accessing certain features or functionality of the Platform:

  • Use the Cookie Settings link on our website or the Privacy Controls section in our app to manage your preferences.
  • Select "Reject All" to disable all non-essential Cookies.
  • Click "Do Not Sell or Share My Personal Information" to opt out of Cookies that may qualify as a "sale" or "share" under applicable state privacy laws such as the California Consumer Privacy Act (CCPA), California Privacy Rights Act (CPRA), and similar laws in other states.
  • Adjust your browser settings to block, delete, or limit Cookies.
  • Use private or "incognito" modes to prevent persistent Cookie storage.

We also recognize and honor Global Privacy Control (GPC) signals and similar universal opt-out mechanisms enabled in your browser as an opt-out request for the sale or sharing of personal information, where required by law, including under California law and other state privacy laws that recognize such signals.

9. Device and Browser Controls

Most browsers and mobile devices allow you to manage or delete Cookies in their privacy settings. You may also manage local storage, identifiers, and permissions in your device's system settings. Using private browsing modes or clearing cookies may affect certain Platform features but will not impact your privacy rights.

10. Personalization and Functionality

Functional Cookies may personalize your experience by remembering your previous choices—such as language, region, or last viewed services. These Cookies improve convenience but do not create behavioral profiles, are not used for targeted advertising, and do not track you across unrelated websites or apps not owned or operated by the Company.

11. External Services and Liability

Rush OnDemand is not responsible for Cookies, tracking technologies, or data collection practices of other applications, devices, or services you may use in conjunction with our Platform—such as your phone's voice assistant (e.g., Siri or Google Assistant), browser extensions, or third-party tools. These services are governed by their own privacy policies and settings.

12. Updates to This Policy

We may update this Cookie Policy periodically to reflect legal, operational, or technological changes. Material updates will be communicated through our Platform or by updating the "Last Updated" date above.

13. Contact Us

For questions or requests related to this Cookie Policy, including requests to exercise your privacy rights under applicable law, contact:

Rush OnDemand, Inc.

Attn: Privacy Officer

6512 Maiden Sea Dr

Apollo Beach, FL 33562

Email: privacy@rushod.com